Our FAQ Page

You can contact our Customer Service Team by emailing asuarb@icloud.com

Once an order has been received it will take between 3-5 working days for you to receive your item/s.

We will refund or exchange unwanted item/s that are returned to us within 30-day period, if they are in perfect condition. Returning any item for a refund can be done by dropping us an email at: asuarb@icloud.com.com and letting us know the reason for returning the item/s. Upon doing so, you will be provided with a return address. Please keep your proof of postage. And expect up to 14 days for item/s to be processed and to receive your refund or exchange.

We presently distribute within the United Kingdom only.

Currently we do not amend orders after they have been received. However, you have the choice to return unwanted goods for a refund.

We always endeavour to provide the best Customer Service. However, in the unlikely event that you would like to share feedback. Please write to us at: asuarb@icloud.com

Our Refund Policy will ensure that payments are returned to you by the payment process by which you paid for your goods. We aim to return payment in 5-7 days.

If you would like ASB, to attend your event in a stall holder capacity, or any other, please email us at: asuarb@icloud.com

We are happy to hear about your positive experiences while using our online services. You can do so by emailing us at: asuarb@icloud.com

If we have made a mistake with your order, please inform us as soon as possible by emailing us at: asuarb@icloud.com and we will do our very best to rectify any mistakes as soon as possible.

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